A patient app that earns a place on the home screen
Focused iOS and Android apps for booking, digital intake, reminders and patient education, designed around how your practice works and built with privacy and accessibility from the start.
Most practice apps go unused
App stores are full of practice apps that were downloaded once and forgotten. The usual reason: the app repeated what the website or patient portal already did, so patients had no reason to come back.
A good practice app does something patients need more than once, and does it better on a phone than anywhere else.
What we build
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Booking and reminders connected to your scheduling workflow.
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Digital intake and consent forms completed before the visit.
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Care program check-ins for repeat touchpoints such as weight management, physical therapy or chronic care programs.
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Patient education with short, clinician-approved content and videos.
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Secure messaging and notifications using HIPAA-appropriate services.
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Practice information such as locations, hours, providers and insurance.
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Telehealth entry points that hand patients to your existing telehealth platform.
How it works
Discovery
We define the problem, the patients who will use the app and what success looks like, and check EHR integration options.
Prototype
Clickable designs tested with your staff and, where possible, a few patients.
Build
iOS and Android development, privacy and security review, accessibility testing.
Launch
App store submission under your developer accounts, plus launch materials for your office.
Support
Updates, operating system changes and new features on a flat retainer if you want it.
What you get
A focused first version that does a few things very well.
Apps and code your practice owns, published under your accounts.
A privacy and security summary describing what data the app collects and why.
Accessibility testing against mobile accessibility guidance.
A launch kit with in-office signage text and patient instructions.
Privacy and regulations
Health apps carry real obligations. When an app handles protected health information on behalf of your practice, HIPAA applies and every vendor involved needs a BAA. Some consumer health apps fall under the FTC's Health Breach Notification Rule instead. We design the data flow first, keep advertising and analytics SDKs out of health features, and document which rules apply. For EHR connections we use the vendor's published APIs, increasingly based on the FHIR standard.
Who it's for
- Practices running programs with frequent patient check-ins
- Multi-location groups that want one consistent patient experience
- Specialty practices with workflows a generic portal doesn't handle well
- Practices with a validated idea and a clear owner on staff
App or website? A quick test
| If patients mainly need to... | Best fit |
|---|---|
| Find you, learn about services and book once in a while | A fast mobile website plus online booking |
| See results, message the office and pay bills | Your EHR's patient portal, well configured |
| Check in often as part of a program or treatment plan | A focused mobile app |
| Get timely nudges and education over weeks or months | A mobile app, or automated texts through a CRM |
If the honest answer is "website," we'll say so and point you to our website service or GoHighLevel automation instead.
Pricing
Apps are quoted as a fixed project for a defined first version, with a dated plan. Ongoing support and new features are an optional flat monthly retainer.
Mobile app development questions
Straight answers. If yours isn't here, email hello@claimcoders.com.
Does our practice need a mobile app?
Not always. If patients mainly need to find you, book and fill out forms, a fast mobile website plus your EHR's patient portal may be enough. Apps make sense for repeat use: programs with frequent check-ins, education series, multi-location groups or specialty workflows. We will tell you honestly which fits.
Can the app connect to our EHR?
Often, yes, through the EHR's published APIs, including FHIR-based APIs many systems now offer. Integration depends on your EHR vendor's terms and costs, which we confirm during discovery.
How do you protect patient data in an app?
We collect only what each feature needs, encrypt data in transit and at rest, use vendors that sign a BAA when the app handles protected health information, and avoid third-party advertising and analytics SDKs that could share health data.
Who owns the app and the code?
Your practice owns the app store listings, the source code and the data. We publish under your developer accounts.
How long does an app take to build?
It depends on scope. We recommend starting with a small first version that does one or two things well. Your quote includes a dated plan for design, build, testing and app store review.
Build the app your patients will actually use.
Tell us the problem you want an app to solve. We reply within one business day, sometimes with a simpler answer.