Healthcare outsourcing
Trained billing, coding and front-office staff who work inside your systems, under a signed BAA.
Get paid. Get found.
Billing, revenue cycle and front-office support for US medical practices, plus the websites and marketing that fill your schedule.
We sign a BAA with every clientbefore any patient data moves
Reply within one business dayfrom a person, not a bot
We work inside the systems your practice already uses, for example:
Product names are trademarks of their owners and are listed to show compatibility, not partnership or endorsement.
Two jobs every practice has to get right
Getting paid for the care you deliver, and getting found by the patients who need it. We handle both, so your team can stay with patients.
Digital services
Websites, local search, ads and automation built for medical practices and priced as flat monthly retainers.
Denials are rising. Many are preventable.
These are published industry figures, not our results. They are why every engagement starts at the front end of the claim.
41%
of providers say at least one in ten of their claims is denied.
Source: Experian Health, State of Claims 202519%
average in-network claim denial rate for HealthCare.gov insurers in 2024.
Source: KFF analysis of CMS data12%
of claims were denied on first submission in 2022, up from 9% in 2016.
Source: Change Healthcare 2022 Denials Index (via HFMA)Every quote starts with a look at how your claims move today: where they stall, and why.
Request a quoteHow we start working together
No long setup project. We learn your workflow, sign the paperwork that protects your patients, and take over in stages.
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Intro call
Thirty minutes on your specialty, payer mix, systems and where work is piling up. You get a written scope and a flat quote.
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BAA and secure access
We sign a Business Associate Agreement before we touch any patient data. Access is set up as named user accounts in your systems, never shared logins.
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Clean-up, then handoff
We start with the backlog: open A/R, unworked denials, unindexed documents or unanswered leads. Then we take over daily work in stages, so nothing falls through.
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Run, measure, report
Daily work inside your systems, a weekly check-in while we ramp up, and a plain-English monthly report on what moved and what is stuck.
Never lose a new patient to voicemail
We set up GoHighLevel so every missed call, web form and review request gets an answer, even when the front desk is busy.
- Missed-call text-back. Callers get a text right away with a link to book.
- Online booking that writes to the calendar your team already uses.
- Reminders and confirmations by text and email.
- Review requests after visits, and recall campaigns for patients due for care.
Missed call, answered by textwith a link to book online
Review request sentafter the visit, not during it
What we put in writing
We are a new company, so you will not find borrowed logos or invented numbers here. These are the commitments we make to every client.
A signed BAA with every client
Before we see a single patient record, we sign a Business Associate Agreement and follow HIPAA's administrative, physical and technical safeguards.
How we protect patient dataPayer money goes straight to you
Insurance payments deposit into your practice's bank account. We never hold your revenue.
Reply in one business day
Every email gets a human reply within one business day.
You own everything
Website, domain, ad accounts, CRM data and reports belong to your practice.
A monthly report in plain English
What we did, what changed, what is stuck and what we need from you. No dashboards you have to decode.
Flat retainers for marketing
Never priced per lead or per patient, a structure chosen with federal referral rules in mind.
Practical reading for practice managers
Plain answers on billing, denials and practice websites, with sources you can check.
Questions practices ask us
Don't see yours? Email hello@claimcoders.com and a person will answer within one business day.
Are you HIPAA certified?
There is no official HIPAA certification, so be cautious of anyone who claims one. What we do: sign a Business Associate Agreement with every client, give our team access only to what each task needs, and follow HIPAA's administrative, physical and technical safeguards. Our HIPAA page explains how.
Do we have to switch our EHR or billing software?
No. We work inside the EHR, practice management system and clearinghouse you already use, with named user accounts you control and can switch off at any time.
How do you price your services?
After a short intro call we send a written quote based on your volume and the services you choose. Marketing and digital work is always a flat monthly retainer, never a fee per lead or per patient.
Do insurance payments go through you?
No. Payers deposit directly into your practice's bank account. We post the payments and reconcile them, but we never hold your money.
Can we start with just one service?
Yes. Many practices start with the area that hurts most, such as denials or missed calls, and add services later. Each service works on its own.
Tell us where the work is piling up.
Send a short note about your practice. We reply within one business day with next steps, not a sales sequence.